Terms of Service

"We", "us" and "our" mean Goldblum, the firm behind this site, which operates it and provides the services described below. The registered name and address of the contracting entity are not published here yet; they are stated in writing to anyone who asks at info@company-registration-austria.com, and they appear on every invoice and on any engagement letter before you are asked to pay anything. "You" means the person or company reading this site or instructing us. "The site" means company-registration-austria.com and everything published on it. "An engagement" means a specific piece of work you have asked for and we have confirmed in writing.

Contact for everything in this document: info@company-registration-austria.com, or the contact form.

Two different things, and it matters which one you are doing.

Using the site. Reading these pages, sending an enquiry, filling in the questionnaire at /onboarding/ or paying an invoice at /pay/. By doing any of that you accept the version of these terms published at the time.

Being a client. Work we carry out for you. The engagement is formed when we confirm in writing what we will do and you accept it, not when you send an enquiry and not when you pay. Where the written confirmation and this page disagree, the confirmation wins for that engagement, and this page fills every gap it leaves.

Depending on what you instruct and what we confirm:

• Forming an Austrian company: GmbH, FlexCo, AG, a branch of a foreign company, and the partnership and sole trader forms.
• Preparing and coordinating the transfer of a ready made company from the list at /ready-made-companies/, and the filings that follow it.
• Preparing filings for the Firmenbuch and dealing with the register court's queries on them.
• Registrations with the authorities that follow a formation: the tax office, the beneficial owner register, the trade register, social insurance.
• Applications for authorisations and registrations, including under the Austrian financial market regime and for trade marks.
• A registered office address and the correspondence handling that goes with it, where that is what is agreed.
• Coordinating the professionals an Austrian transaction requires: a notary, a lawyer, a licensed tax adviser, a translator, a bank.

Every one of these is carried out only where it is named in the written confirmation of the engagement. Nothing on this site, in any page or any answer to an enquiry, is itself an engagement.

We are not a law firm, a notary or a licensed tax adviser, and we do not present ourselves as one. Austrian law reserves certain work to licensed professionals. A share transfer in a GmbH needs a notarial deed. Advice on your own tax position, bookkeeping and payroll are reserved to a licensed Steuerberater or Bilanzbuchhalter. Where an engagement needs any of that, the licensed professional does it, is named to you, and either invoices you directly or is billed on to you at cost. We coordinate, we prepare, we file. We do not perform the reserved act and we do not charge you as if we had.

Nothing on this site is advice on your position. The pages set out what Austrian law provides and what follows mechanically from it, with the paragraph, the gazette reference and the date each figure took effect. That is information. It is not a recommendation about which company form, which tax treatment or which structure is right for you, and it must not be relied on as one. Law changes, and a page that was accurate on the day it was written can stop being accurate without becoming dishonest.

We do not guarantee an outcome that belongs to somebody else. A register court, a tax office, a regulator or a bank decides its own cases. We can prepare an application properly and answer its queries; we cannot promise it will be granted, and we do not state how long any authority takes, because no source sets that.

Invoices are payable in the currency stated on them, by the date stated on them. /pay/ accepts payment by card through Stripe Checkout and in cryptocurrency through NOWPayments, in euro or in Swiss francs, for amounts between 50 and 50,000 in the currency chosen. Bank transfer details, where a transfer suits you better, are on the invoice itself.

Card details are entered on Stripe's own pages and never touch this site. A cryptocurrency payment is fixed in the invoice currency; the processor converts at its own rate at the moment of payment, and the network fee is the payer's. If a conversion or a network fee leaves the amount short, the invoice is short by that much and the balance stays due.

Paying an invoice does not by itself create an engagement or widen one. The engagement is the written confirmation, and the invoice follows it.

Where an invoice is not paid by its due date, statutory default interest applies. Between entrepreneurs that is 9.2 percentage points above the base rate, the base rate in force on the first calendar day of a half year governing that half year, and where the delay is not the debtor's fault, the lower rate in § 1000 Abs. 1 ABGB applies instead (§ 456 UGB, in force since 16 March 2013). We may also suspend work on an engagement while an invoice for it is overdue, after telling you in writing.

Build note, not copy: this H2 renders with id="refunds". /pay/ links to /terms/#refunds.

We invoice for agreed work, not for a product taken off a shelf. That single fact decides most of what follows: once work has been done it has been done, and once a third party has been paid the money has gone to that third party.

Before work starts. Cancel in writing before we begin and anything you have paid is returned in full, less any third party cost already committed on your instruction. A notary who has drawn a deed, a translation already ordered or a register fee already lodged is committed; a fee for work not yet begun is not.

After work starts. Cancel in writing at any time. You owe the fee for the part carried out, proportionate to the whole, and every third party cost committed by then. The balance is returned. We set out the split in writing when we return it, so you can check it.

When an authority refuses. This is the case that actually arises on this site, so it is written plainly. A register court, a tax office, a regulator or a bank decides its own case. A refusal is not a failure of our work and does not by itself trigger a refund of our fee, because the fee bought the preparation and the filing, both of which happened. Official fees already paid follow that authority's own rules and are usually not returned. Where the refusal was caused by an error of ours, we correct the filing and re file it at our own cost, including any further official fee the correction attracts. Where a refusal cannot be corrected at all, we return the fee for the part of the work that turned out to be worthless.

Ready made companies. A reservation holds an entry while the transfer is prepared. If you withdraw before the deed is signed, what was paid is returned less the costs committed. Once the deed is signed the shares are yours and the sale is complete; there is no return of the company afterwards.

Cryptocurrency. A refund of a payment made in cryptocurrency is returned either in the same asset, to a wallet address you confirm to us in writing, or in the invoice currency by bank transfer, whichever you ask for. The network fee on the return is deducted, and the movement in the exchange rate between the payment and the refund is yours in both directions. We do not guarantee the value returned, because we do not control it.

How to ask. Write to info@company-registration-austria.com quoting the invoice reference and say what you are asking for. We answer in writing and give reasons. We do not state a turnaround time, here or anywhere on this site.

If you are a consumer. Where you contract with us for a purpose outside your trade or business, Austrian consumer law gives you a statutory right of withdrawal that these terms do not touch. You may withdraw from a distance contract within 14 days without giving a reason, and for a services contract that period runs from the day the contract is concluded (§ 11 Abs. 1 and Abs. 2 Z 1 FAGG, BGBl. I Nr. 33/2014, in force since 13 June 2014). If you expressly ask us to start inside that period and then withdraw, you pay the proportionate value of what was done by then (§ 16 Abs. 1 FAGG, in force since 20 July 2022). The right falls away once the service has been performed in full, and where you are paying for it, only if we began with your express prior consent and you confirmed before the start that you had taken note that full performance ends the right (§ 18 Abs. 1 Z 1 FAGG, in force since 20 July 2022). Most people instructing us are acting as entrepreneurs and this section does not reach them, which is exactly why it is spelled out rather than assumed.

• Accurate information. Names, addresses, identity details and ownership as they really are. A filing built on a wrong detail is rejected, and the cost of the second filing is not ours.
• Identity and origin of funds documents where an engagement requires them. They are requested after the first exchange, over a route agreed with you, never through a form on this site.
• Prompt answers. A register court query has a deadline set by the court, not by us.
• Changes told to us. A change of shareholder, address, director or activity during an engagement changes what has to be filed.

We may decline an engagement, or stop one already started, where identity or the origin of funds cannot be established to our satisfaction, where an instruction would breach sanctions or anti money laundering law, where the purpose appears unlawful, or where the information we are given turns out to be false. In those cases the fee for work already done remains payable and committed third party costs are not returned.

What you tell us stays with us. We disclose it only to the notary, register court, authority, bank or professional that a filing you have instructed actually requires, to the extent it requires, and where a law or a court order compels disclosure. Personal data is handled as set out in the privacy policy, which governs that part of the relationship.

The same runs the other way for our work product: quotations, drafts and working documents are for the engagement they were made for.

The text, tables, diagrams, structure and code of this site belong to Goldblum or to whoever licensed them to it. You may read the pages, print them and quote them with attribution. You may not republish them at scale, scrape them, feed them into a product as if they were yours, or copy the site's structure and figures as a competing page.

Do not attempt to break, overload or probe the forms, the payment endpoints or the rate limits. The security layer described in the privacy policy may refuse a submission that looks automated, and a refused submission is not a claim against us.

Documents we prepare for you under an engagement become yours once the invoice for them is paid.

We are liable without limit for damage caused intentionally or by gross negligence, and for injury to life, body or health. For ordinary negligence, liability is limited to damage that is foreseeable and typical of this kind of contract, and capped at the fees you paid for the engagement the claim arises from. Liability for indirect loss, lost profit and lost opportunity in cases of ordinary negligence is excluded.

We are not liable for a decision of an authority, a court or a bank, for a change in Austrian or European law, for the act of a notary, lawyer, tax adviser or translator instructed directly by you, or for a delay caused by something outside our control.

Nothing above excludes or limits liability that Austrian law does not allow to be excluded or limited. Where you are a consumer, every limit in this section applies only so far as the Konsumentenschutzgesetz allows, and no further.

This site runs on third party infrastructure: Cloudflare for hosting and delivery, Resend for form email, Stripe and NOWPayments for payment. It may be unavailable, and a form or a payment route may fail. We do not guarantee uninterrupted access and we are not liable for the consequences of an interruption, beyond the liability section above. If a payment route is down and an invoice is due, write to info@company-registration-austria.com and we will agree another route.

Either of us may end an engagement in writing at any time. Work carried out up to that point is payable, along with committed third party costs, and the refund rules in refunds and cancellation apply to the rest. On settlement we hand over the documents belonging to you and the state of the filings, so that another adviser can pick the matter up without starting again.

The version published here governs use of the site. For an engagement, the version in force when the engagement was confirmed governs it, and a later change to this page does not reach back into it. If we change these terms in a way that affects an engagement already running, we ask you first.

These terms, and any engagement under them, are governed by Austrian law, excluding its conflict of law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. The place of performance is Vienna.

Any dispute arising out of or in connection with these terms or an engagement is decided by the competent court in Vienna, Austria.

Where you are a consumer, this clause does not deprive you of the protection of the mandatory rules of the country you live in, and it does not take away a court that consumer law gives you. Nothing in this section prevents either of us from settling the matter by agreement first, which is usually faster than any court.

• Severability. If a clause is invalid, the rest stands and the invalid clause is replaced by what comes closest to it in effect and is valid.
• No waiver. Not enforcing a term once does not give it up for the future.
• Language. These terms are written in English, and the English text governs. A translation is a courtesy.
• Whole agreement. The written confirmation of an engagement plus this page plus the privacy policy are the whole of what is agreed. Anything said before that and not written down is not part of it.
• Assignment. You may not transfer an engagement to someone else without our written agreement.

Questions about any of this: info@company-registration-austria.com, or the contact form.

Open item for the client, not page copy. Governing law and jurisdiction are a proposal.

Nobody has told us which law governs or which court decides, so the clause above proposes Austrian law and the competent court in Vienna and writes it in ordinary operative language rather than leaving a hole. The reasoning, so the client can accept or reject it on the merits:

• The site sells Austrian company formation. The register court that decides most of what we file sits in Vienna, the Handelsgericht Wien, and the authorities named across the site are Austrian.
• The audience is non resident. A non resident founder gets a predictable, published, EU member state legal system, and a jurisdiction clause pointing anywhere else would look like an attempt to be hard to sue.
• Austrian law is what the whole site already cites. Every figure on every page carries an Austrian statute paragraph and a Bundesgesetzblatt reference. A contract under some other law would sit oddly on top of it.
• It matches the provisional entity: an Austrian GmbH seated in Vienna.

If the contracting entity turns out not to be Austrian, this clause changes with it, and so does the consumer withdrawal section, which is written on the Austrian implementation of the EU consumer rights directive (FAGG), and the retention section of /privacy/, which is written on § 132 BAO. Those three are the only places the choice of country leaks into the copy.